Pick-Up and Delivery Service

Ford Pickup & Delivery

Just tell us when and where you'd like to have your Ford vehicle picked up – home or work – and we'll come get it, service it at the dealership, and return it to you. That's ownership built around you.

Schedule Service

*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Ford     
 Pickup and Delivery technician picking up a vehicle at a customer's home

At Eide Ford, We Make it Easy

Owning a Ford gives you access to a host of benefits, including complimentary Ford Pickup & Delivery.* We will pick up your vehicle, service it, then bring it back. Just tell us when and where. For further questions, just ask.

Our Complimentary Pick-Up and Delivery Service is available for customers within 25 miles of Eide Ford. All you have to do is schedule your service appointment and add Pick Up and Delivery to your appointment, and we will come to your location, pick up your vehicle for service, and return it when it’s done!

*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Ford Pickup & Delivery is Complimentary

Here at Eide Ford, we want to make your service appointments as time saving and hassle free as possible. We know it can be hard to find time to schedule your vehicle service around life, work, and family, so we are here to make it easy with our Complimentary Pick-Up and Delivery Service.

The next time you need service, we will make the round trip for you. No need to drive to or from our dealership.* You can even schedule service right in the FordPass App.**

Schedule Service

*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

**FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Ford     
 vehicle being returned to a customer after service

Same Day Diagnostic

Eide Ford is proud to offer our Same Day Diagnostic Service! We know that when the check engine light turns on on your dash, or you hear a sound in your vehicle, it can be overwhelming, and we want to help take that stress away! With our Same Day Diagnostic service, we can help find the issue right away and make sure your vehicle is safe to drive!

All you have to do is schedule an appointment online or give us a call, and we will get you in the same day. When you bring your vehicle in, one of our qualified technicians will do one hour of diagnostics. If it ends up needing more time, we will reschedule you to finish the diagnostic. If and when any issues are found, we will schedule a service appointment in order to get any issues fixed!

Schedule Service

*Please remember, just because we diagnose issues the same day, does not mean we can fix the issue the same day. We will schedule your appointment as soon as possible, so please have patience! We want to get your vehicle fixed just as quickly as you do, and our technicians are working hard and efficiently to help all of our customers.

FREQUENTLY ASKED QUESTIONS

Will I get a loaner vehicle?

A loaner vehicle may or may not be available. Alternative options may be offered as well. Just ask when you schedule your service.

How long will service take?

Every service is different. We will discuss timing when you book your appointment.

How will I receive updates about my vehicle service?

Phone, text or email, however you like.

Will my vehicle only get service at the dealership I choose?

Yes.

Is the Ford Pickup & Delivery program available for all repairs?

All warranty and customer-pay repairs are eligible, as long as your vehicle is drivable and not part of a roadside collision. Does not include parts or repair charges.

How do I know which maintenance services I need?

Check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule.

Are there any distance restrictions for Ford Pickup & Delivery?

Our Complimentary Pick-Up and Delivery Service is available for customers within 25 miles of Eide Ford. Just call us to find out more.

Can Ford Pickup & Delivery be used with Roadside Assistance?

Not at this time.

How do I resolve billing issues?

Just call us for all billing and payment questions.

Can I use coupons for service through Ford Pickup & Delivery?

Yes! All rebates and special offers apply.

How do I make changes or cancel my Ford Pickup & Delivery time?

Just contact us directly.

Can I change my Ford Pickup & Delivery location?

Not a problem! Just contact us for more information.

Who can I talk to if I have any issues with my Ford Pickup & Delivery service?

We’re happy to answer any questions, contact us directly.

© 2026 Eide Ford