I wanted to make sure a service writer got some well deserved recognition for his excellent approach to customer service and making sure customers want to come back to Eide Ford in Bismarck ND. The service writers name is Lito and on the morning of May 20th I came to his service door with no appointment and a vehicle that was missing clips on the drivers side of the splash guard and I asked Lito if he could have someone look at the issue and if it was clips that I could fix myself in the hotel parking lot. He was able to get me in quickly for the inspection and charged me only for the clips and had a tech install in about 5 minutes. Eide Ford did not do the oil change for me which resulted in the missing clips, but all my future car business while in Bismarck will be with them because of Lito!

Robert was so helpful, taking time to let us drive four different vehicles so we could make the right choice. This is my sons first vehicle purchase, and I am thankful it was a great experience for him. He and Peter worked together to make it happen. Thank you so much!

Robert helped us veiw a few vehicles we had selected and one or two we didnt and was always patient with us. The 3 hour appointment ended in a heart pounding success with Peters, and am now the proud owner of a Ford XLT Ranger. He was amazing till the end and I'd recommend him to anyone searching for vehicles within a budget.

My husband an I had the pleasure of working with the kindest, realest, most genuine women we have ever dealt with when going to buy a vehicle!! Of your looking for a down to earth, understanding and just a good souls that doesn’t push you into a buy ask for Ginger Reed!! Her “home” is what she would call her cute little office way in the back by the financial office. She had us for the moment she told us to have a seat in her home!! Our experience was a. 10 out of 10 with her!!!