Do you want to wait around for an hour to get an oil change?
Of course not – and at Eide Ford, a typical oil change appointment will take fewer than 30 minutes.
In May 2018, we made some changes in the service department to ensure that our Bismarck-Mandan customers have a faster, more efficient oil change experience with our new express service oil change!
Our parts and service director Ryan Else says that since we began offering this updated service May 7, it's been going really well with the average service time down to 25 minutes for an oil change and tire rotation.
In the past, it took us about 50 minutes to do an oil change and tire rotation, but now we are able to move vehicles through more quickly when customers make an appointment.
"It's a team setup – like a Nascar pit crew," Ryan says. "We put two guys on each vehicle; each guy has specific tasks they do on each vehicle, so it's more efficient – same tasks, every time, every vehicle. It's a more simplified process."
In addition to performing the oil change and tire rotation, your vehicle will also be placed through a rigorous inspection to identify any potential problems. If we notice something wrong, the Eide service team can get it fixed for you.
When you're due for an oil change and tire rotation, you'll still make an appointment in advance. But, now that we're able to perform more oil changes each day, you won't have to wait as long to get in for your service appointment.
Eide Ford is the only Ford dealer in the area who offers an express service oil change service, and we welcome appointments from customers with all vehicle makes.
Our service department hours are:
Monday - Thursday: 7 a.m. to 7 p.m.
Friday: 7 a.m. to 6 p.m.
Saturday: 8 a.m. to 5 p.m.