Anyone who visits our store on the Bismarck Expressway knows that Eide Ford Lincoln takes customer service very seriously. We're dedicated to our mission: Time saving. Hassle free. Fair price.
That's why we're excited to announce that Eide Ford Lincoln recently earned the prestegious President's Award from Ford Motor Company for its sales and service performance in 2015.
Ford gives the President's Award to only 10% of its nearly 4,000 dealerships each year, and this is the second President's Award won by our team here in Bismarck.
"It's really an awesome feeling because we work hard to earn this award. It's a goal for us every year," said Jesse Peterson, Eide Ford's Vice President.
Ford chooses the award winners based on several performance factors, including customer service index (CSI) scores, sales volume, and more.
"It means they are doing business with a top echelon dealer in terms of customer satisfaction in both sales and service," said Peterson. "Whether they're buying a brand new Ford Escape or getting an oil change in our new Service Drive, they can be confident in our ability to serve."
According to Peterson, the award is not only the result of exceptional work from his team, but also from the loyalty of Eide Ford's customers.
"We don't take it for granted that our customers choose to do business with Eide Ford Lincoln in this competitive market. That's a really big deal to us," said Peterson. "I also want to thank our front-line sales and service staff who work with our customers face to face every day. I'm very proud to work with such a dedicated team."
Stop by our dealership today on the Bismarck Expressway and experience our award-winning customer service.